No matter what business you' re in, your most
important asset is the people who work for
you. That's why CITM works so hard to find the people
who share our commitment to empowering our clients.
At CITM, we understand how important top quality
support is to you and your business.
CITM provides you with three main avenues of support:
on-site, phone, and e-mail support.
If you are having an emergency, please contact us via
for the quickest response time.
Phone Support lets you get support by talking to a
real person, who is trained in providing Technical
Support. Phone Support is obtained by calling:
If you are put into the voice mail system, please be
sure to leave your name, phone number, and the (date
and) time that you called at. Leave a short
description of the problem or service that is
E-mail support lets you use obtain support through the
convenience of e-mail.
E-mail Support : firstname.lastname@example.org
When using e-mail support, please make sure to include
your name and the name of the company for which you
are asking support on behalf of. We will give you a
quick response with a support confirmation number.
On-Site Support: Sometimes a problem can only be
solved by having a support professional visit your
business. On-Site Support has a specialist come to
your business to provide you all of your support
On-Site Support is obtained by calling:
1-888-271-5833. If leaving a message, make sure that
you mention that you require On-Site Support.