Support

No matter what business you' re in, your most important asset is the people who work for
you. That's why CITM works so hard to find the people who share our commitment to empowering our clients.

At CITM, we understand how important top quality support is to you and your business. CITM provides you with three main avenues of support: on-site, phone, and e-mail support.

If you are having an emergency, please contact us via the phone, for the quickest response time.

Phone Support lets you get support by talking to a real person, who is trained in providing Technical Support. Phone Support is obtained by calling: 1-888-271-5833
 
If you are put into the voice mail system, please be sure to leave your name, phone number, and the (date and) time that you called at. Leave a short description of the problem or service that is required.

E-mail support lets you use obtain support through the convenience of e-mail.
E-mail Support : support@citm.net

When using e-mail support, please make sure to include your name and the name of the company for which you are asking support on behalf of. We will give you a quick response with a support confirmation number.

On-Site Support: Sometimes a problem can only be solved by having a support professional visit your business. On-Site Support has a specialist come to your business to provide you all of your support requirements.

On-Site Support is obtained by calling: 1-888-271-5833. If leaving a message, make sure that you mention that you require On-Site Support.